Posh Pets values your privacy and is committed to maintaining the confidentiality of your personal information. This Privacy Policy details our practices regarding the collection, use, disclosure, and protection of your data when you interact with our website.
1. Information Collection
1.1 Personal Information: When you place an order, we collect personal details such as your name, shipping address, email, and phone number to fulfill your order and provide updates.
1.2 Non-Personal Information: We gather non-personal information like browser type, IP address, and cookies to enhance user experience, analyze trends, and improve our website’s functionality.
2. Use of Information
2.1 Order Processing: Personal information is used for order processing, payment verification, and communication regarding your purchase.
2.2 Customer Support: We may use your contact details to respond to inquiries, provide assistance, or resolve issues related to your orders.
2.3 Improvement of Services: Aggregated non-personal information helps us understand user behavior, preferences, and improve our products and services.
3. Security Measures
Posh Pets employs industry-standard security measures to protect your personal information. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is entirely secure.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, customize content, and analyze website performance. You have the option to manage cookie preferences through your browser settings.
5. Third-Party Services
5.1 Analytics: We may use third-party analytics services to gather and analyze information about website usage. These services have their privacy policies, and we encourage you to review them.
5.2 Payment Processing: For seamless transactions, we may use third-party payment processors. Your payment information is securely handled by these providers.
5.3 Shipping: We share shipping details with third-party carriers solely for the purpose of order delivery.
6. Marketing Communication
With your consent, we may send marketing emails about new products, promotions, or updates. You have the option to opt-out at any time by following the unsubscribe link in the email.
7. Data Retention and Deletion
We retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy. You may request the deletion of your data by contacting our Customer Service.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. If we become aware that we have collected personal information from a child, we will take steps to promptly delete the information.
9. Changes to Privacy Policy
Posh Pets reserves the right to update or modify this Privacy Policy. Changes will be effective upon posting on the website. We encourage you to review this policy periodically.
10. Contact Information
For questions or concerns about our Privacy Policy, or to exercise your privacy rights, contact Posh Pets Customer Service via customercare@poshpets.in.
Thank you for entrusting Posh Pets with your information.
