Terms & Conditions

Effective Date: 01-01-2024

Welcome to the Posh Pets online store! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products and services from Posh Pets. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. Posh Pets reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

2. Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant the accuracy or completeness of this information. Posh Pets reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Ordering and Payment
To place an order, you must provide accurate and complete information during the checkout process. By completing the checkout process, you agree to pay the specified price for the products and any applicable taxes and shipping fees. Payment can be made using the provided payment methods on our website.

4. Shipping and Delivery
Posh Pets will make every effort to ensure that your order is shipped promptly and delivered in a timely manner. However, we are not responsible for delays or issues beyond our control, such as carrier delays, customs, or force majeure events. Shipping and delivery times are estimated and may vary.

5. Returns and Refunds
Please review our Returns and Refunds Policy, available on our website, for information on how to return products and request refunds.[Link to return policy]

6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy, available on our website, to understand how we collect, use, and disclose your personal information. [Link to Privacy Policy]

7. Intellectual Property
All content on our website, including text, images, graphics, logos, and software, is the property of Posh Pets and is protected by intellectual property laws. You may not reproduce, distribute, modify, or display any content without our prior written consent.

8. Limitation of Liability
Posh Pets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase of products.

9. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

10. Contact Information
If you have any questions or concerns about these Terms, please contact us at customercare@poshpets.in.

Thank you for shopping with Posh Pets!